These are some of the common questions we get asked, but as always, if you have any questions or concerns not addressed here, please feel free to call Valley Boarding Kennels at 860-289-1509.

What vaccines do you require? 

For dogs, it would be rabies, distemper, and bordetella. It is also strongly recommended that your dog is vaccinated for canine influenza. Ct. Law also requires any dog over 6 months of age to be registered with the town you live in. It is required that we keep a copy of this on file along with the vaccine info.

Should I bring my pets food in?

This is up to you. We tend to recommend that you do. Oftentimes, pets can develop a loose stool and even diarrhea from the sudden diet change. Also, the fewer changes your pets have to make, the less stressful and easier it is for them while you’re away.

If my pet uses your food, what kind is it?

We use and recommend Fromm Family Foods. We also have many different premium foods including raw diets that can be purchased for your pet while boarding with us.

Can my dog still be groomed even if it isn’t boarding?

Yes, absolutely! We are a full-service grooming salon as well and offer appointments six days a week.

How much does grooming cost?

That really depends on the breed, condition, and the services actually performed. You can certainly give us a call for an estimate, and we will do our best to let you know but understand this may change at the time of service and is only an estimate.

What if my dog is not social, can he/she still board?

Absolutely! Although we offer doggie day care for the social dogs as an option, it isn’t a requirement for boarding. We maintain separate enclosures for all pets while boarding and have several other activities and options for your dogs in case playing with other dogs isn’t its strong suit.

Will my dog get walked?

Yes, definitely! We have very large and open outside exercise areas for our guests (totally fenced, of course) that are included in our standard boarding charges. Your dog will be brought outside to this area and let off the leash three times daily. You can, however, add to this if your pet needs more time outside or more activity.

My dog is used to ______________; can you do this for him or her?

We try our best to accommodate the individual needs or requests of all pets and owners alike. We feel it’s one of the things that separate us from "Corporate owned facilities" and are happy to do so (within reason of course)!

Can my dogs stay together?

Definitely! Oftentimes, having a companion to board with from the same family makes them feel more comfortable. Sometimes, treats or feeding can be an issue so we can separate just for feeding if needed.

What time is the drop-off?

You’re welcome to drop off anytime during our posted business hours.

What time is the pick-up?

You’re welcome to pick your pets up anytime during our posted business hours. Although, if you pick up after 2:00 pm on the day of discharge, you will be charged a day board fee for the partial day unless your pet is scheduled for grooming or daycare,  In which case, the pick-up time will be determined by when the grooming is complete or the daycare hours have ended.

What if my pet needs medical attention while boarding?

In the unlikely event that your pet should need medical attention, we have immediate access to VCA Valley Animal Hospital and can often have your pet be seen right away. We can also facilitate transport to your preferred Vet (within 15 mile radius).